Backpacker Solutions – Terms and Conditions

By using the services provided by Backpacker Solutions, you agree to the following Terms and Conditions. These terms apply to both employers seeking staff and jobseekers (backpackers) engaging with our employment services.

1. Service Overview

Backpacker Solutions is an Employment Service Provider based in Sydney, Australia. We connect employers with screened, job-ready backpackers for temporary, seasonal, or casual employment across various industries. We also assist backpackers by matching them with suitable employment opportunities.

2. Employer Terms

  • Screening and Referrals: We screen candidates and forward suitable applicants for employer consideration. The final hiring decision rests solely with the employer.

  • No Ongoing Fees: Once a successful introduction is made, Backpacker Solutions has no further financial or contractual involvement.

  • Accuracy of Job Information: Employers must provide clear, accurate, and lawful job descriptions, including pay rates, locations, and conditions of work.

  • Communication: Backpacker Solutions will contact employers to confirm details and discuss candidate options.

3. Jobseeker Terms

  • Application Process: All jobseekers must complete our official application form before services can begin. Incomplete or false information may result in disqualification.

  • Service Fee: A one-time fee of $80 AUD applies.

  • Job Matching: We actively seek to match you with suitable job opportunities based on your experience, preferences, and availability.

  • Money-Back Guarantee: If we are unable to secure you a job interview within 14 days of receiving your complete application and payment, you are eligible for a full refund. To claim a refund, you must contact us within 30 days of payment. Failure to attend an interview or failing to provide us with true information will make you ineligible for a refund. If your circumstances change and you are unable to

  • Communication: We will contact jobseekers via email or phone within 7 days of receiving an application to confirm details and discuss job opportunities.

4. General Terms

  • Limitation of Liability: Backpacker Solutions is not responsible for employment outcomes, job satisfaction, or issues arising between employers and employees after placement.

  • Privacy Policy: All personal data collected is handled in accordance with our Privacy Policy and is used solely for employment service and event promotion purposes.

  • Amendments: Backpacker Solutions reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website and take effect immediately.